The Common Enemy
I didn’t realise I was the enemy until my son was about six.
Malaysia 1st Certified National Industry Expert by Ministry of Human Resources. Level 5 National Occupation Skills and Standards. 23+ years in Agedcare Operations GM of Komune Care Centre, Former COO of Jasper Lodge and Pillar Health Former Home Director of The Mansion Former Home Director of D'home Former HR and Business Director for IHM Nursing Care Sdn Bhd, Consultant on Aged Care Operations. 15 years of prior experience in Banking, Marketing, Travel and Hospitality Industry.
The Common Enemy
Realiti Penjagaan Warga Emas di Malaysia: Apabila Kuasa Tak Terbendung
Bertembung dengan Birokrasi Kaku
Oleh Fong Muntoh
Pengendali Pusat Jagaan & Aktivis Industri Penjagaan Warga Emas
Malaysia sedang menua. Ini bukan ramalan—ini
realiti. Menjelang tahun 2030, 15% daripada rakyat Malaysia akan berusia 60
tahun ke atas. Gelombang demografi ini sedang meningkat—pantas, besar dan
mustahil dibendung.
Malangnya, apa yang menghalang gelombang ini adalah
satu objek yang tidak bergerak: sistem pentadbiran kerajaan yang perlahan,
terpecah-pecah, dan ketinggalan zaman dalam pendekatannya terhadap penjagaan
warga emas.
Inilah situasi klasik: satu kuasa yang tak
terbendung (populasi yang semakin menua) bertembung dengan objek yang tidak
bergerak (sistem pelbagai kementerian yang diikat dengan pita merah dan dikawal
oleh 'Little Napoleons' di pejabat tempatan masing-masing).
Biarpun bertahun-tahun sudah berlalu dengan pelbagai
kertas kerja, pelan tindakan dan sesi libat urus, apa yang benar-benar berubah?
Kita masih dikawal oleh dasar yang bertindih antara KPWKM (Kementerian
Pembangunan Wanita, Keluarga dan Masyarakat), KDN (Kementerian Dalam
Negeri), KPKT (Kementerian Perumahan dan Kerajaan Tempatan), MOHR
(Kementerian Sumber Manusia), dan kini, dengan serba kekok—KKM
(Kementerian Kesihatan Malaysia), yang bergelut untuk menguatkuasakan
undang-undang lapuk iaitu Akta Kemudahan dan Perkhidmatan Jagaan Kesihatan
Swasta bagi sektor yang sudah jauh berkembang melampaui skopnya.
Bayangkan, KKM cuba mengawal industri penjagaan
warga emas yang pelbagai dan kompleks menggunakan undang-undang yang asalnya
dicipta untuk hospital dan klinik swasta. Ia seperti cuba mengarah lalu lintas
kereta elektrik menggunakan peraturan kereta lembu.
Bagaimana mahu melesenkan pusat jagaan yang
menawarkan penjagaan berasaskan komuniti, rehabilitasi pasca pembedahan,
penjagaan demensia, pusat jagaan harian dan penjagaan sementara? Bagaimana mahu
mengkategorikan fasiliti yang menyediakan kemudahan seperti hotel tetapi turut
menjalankan penjagaan paliatif? Jawapannya: tidak boleh. Bukan kerana ia
mustahil, tetapi kerana kerangka undang-undangnya langsung tiada.
Fasiliti sah di satu daerah boleh dianggap haram di
daerah lain, bergantung pada siapa pegawai bertugas hari itu.
Dalam masa yang sama, industri—atas desakan
keperluan—terpaksa berinovasi dengan pantas. Usahawan, NGO dan profesional
kesihatan membina model penjagaan bertaraf dunia, kebanyakannya tanpa subsidi,
insentif atau sokongan struktur. Mereka beroperasi dalam ‘limbo’ undang-undang,
dengan risiko ditutup hanya kerana terlalu maju untuk sistem yang ketinggalan.
Realitinya: penjagaan warga emas hari ini bukan
sekadar rumah orang tua.
Landskap penjagaan moden sangat pelbagai dan
merangkumi:
Semua ini tidak muat dalam kategori lama. Tetapi
permintaannya tinggi—sekarang. Menunggu kementerian menggubal peraturan
sempurna umpama menunggu jawatankuasa melukis matahari terbenam—ia tak akan
siap tepat pada waktunya.
Masalahnya bukan kekurangan kepakaran. Masalahnya,
kementerian masih melihat penjagaan warga emas sebagai isu kebajikan, bukan
sebagai agenda nasional. Mereka masih melengahkan tindakan, manakala
pengusaha pusat jagaan pula terpaksa mencari caregiver tanpa skim latihan
formal, berdepan dengan peraturan imigresen yang berubah-ubah, dan tidak tahu
kementerian mana yang perlu dituruti.
Hakikatnya? Industri sudah mendahului—dan kerajaan
semakin tertinggal di belakang.
Tiada satu pun kementerian hari ini yang benar-benar
bersedia menangani variasi model, volume permintaan dan keperluan kerjasama
rentas sektor dalam membina ekosistem penjagaan warga emas yang mampan. Semakin
lama mereka duduk diam, semakin besar risiko mereka ditenggelami arus yang
mereka sendiri tak mahu kawal.
Jadi, apa yang perlu dilakukan?
Pertama, kerjasama industri tidak boleh lagi
bersifat pilihan. Pembuat dasar perlu bekerjasama dengan pengusaha
berpengalaman—bukan mengarah dari atas. Dengarlah mereka yang membina pusat
jagaan, melatih caregiver dan menyantuni warga emas setiap hari.
Kedua, tubuhkan Suruhanjaya Penjagaan Warga Emas
yang menyelaras semua dasar, pelesenan, latihan dan pemantauan. Model sekarang
umpama larian berhalangan yang tiada garisan penamat.
Ketiga, iktiraf penjagaan warga emas sebagai satu
industri profesional, bukan kerja kebajikan semata-mata. Beri insentif
cukai, geran latihan, dan kejelasan undang-undang. Jangan pandang rendah kami
sebagai ‘penjaga rumah tua’.
Dan akhirnya, lihat fasa penuaan ini sebagai satu
fasa kehidupan yang bermaruah, bukan beban untuk diselesaikan. Cara kita
menyokong warga emas mencerminkan jenis masyarakat yang kita bina.
Selagi kerajaan menunggu, rakyat tetap akan mencari
penyelesaian sendiri. Pengusaha akan terus membina pusat jagaan—walaupun
peraturannya kabur. Permintaan akan terus meningkat, semakin kuat dan jelas.
Objek yang tidak bergerak ini? Mungkin suatu hari
akan tersisih—bukan kerana perbalahan, tetapi kerana sudah tidak
relevan.
Kepada kementerian yang masih duduk tinggi di atas
singgahsana birokrasi, ketahuilah: kami tidak akan tunggu lagi.
Kami sedang membina. Kami sedang berubah.
Dan sama ada anda bergerak atau tidak, kami sudah jauh mendahului birokrasi
yang kaku.
Malaysia’s Aged Care Reckoning: An Unstoppable Force Meets an Immovable Bureaucracy
Malaysia’s population is ageing. That is not a forecast—it’s a fact. By
2030, 15% of Malaysians will be aged 60 and above. That’s a demographic wave
building fast and with force. Unfortunately, what stands in its path is an
immovable object: our government’s fragmented, sluggish, and outdated approach
to aged care.
It’s the classic showdown: an unstoppable force (our greying nation) is
about to collide with the immovable object (a multi-ministerial bureaucracy
held together by red tape and the ever-present Little Napoleons guarding their
paper empires).
Despite decades of polite reminders, pilot studies, and roundtable talks,
what has truly changed? We’re still being governed by overlapping policies
under KPWKM (Women, Family and Community Development Ministry), KDN
(Ministry of Home Affairs), KPKT (Housing and Local Government), MOHR
(Human Resources), and now—awkwardly—MOH (Ministry of Health), which
is struggling to stretch a decades-old Private Healthcare Facilities and
Services Act to cover a sector that has long outgrown its original scope.
Let’s face it: MOH is trying to regulate a hybrid, fast-moving,
multi-faceted aged care industry using an archaic law meant for private
hospitals and clinics. It’s like trying to draft traffic rules for
self-driving cars using guidelines written for bullock carts.
How do you license a centre that combines assisted living with
post-surgery rehab, memory care, daycare and respite care? How do you
categorize a facility that provides both hotel-like amenities and palliative
services? The answer: you don’t. Not because it can’t be done, but because
there’s no framework to even begin evaluating it.
A legitimate care centre in one district may be deemed “illegal” in
another, depending on which officer holds the clipboard that day.
Meanwhile, the industry—out of necessity—is innovating at a pace that is
both inspiring and alarming. Inspiring because entrepreneurs, NGOs, and
clinicians are building world-class models of care, often without subsidies,
incentives or structural support. Alarming because they’re doing so in
regulatory limbo, risking shutdowns for being “too advanced” for an outdated
system.
Here’s the reality: aged care is no longer just about putting people in
nursing homes.
The modern care landscape is far more complex and includes:
None of these fit neatly into the categories designed decades ago. And
yet, they are in demand—now. Waiting for ministries to issue perfect
regulations is like waiting for a committee to paint a sunset—it will never
happen on time.
The problem isn’t a lack of talent or intent. It’s that the ministries
are still treating aged care as a welfare issue rather than a national
priority. They twiddle their thumbs at inter-ministerial meetings while
operators scramble to hire caregivers (without proper training schemes),
navigate immigration rules (that change without notice), and guess which
authority to please next.
The truth? Industry is leading the charge—and the government is trailing
far behind.
Let’s be honest: no ministry today is prepared for the diversity of
models, volume of demand, or cross-sector cooperation needed to build a
resilient aged care ecosystem. The longer they wait, the more they risk being
drowned by the very thing they’re supposed to regulate.
So what must change?
First, industry collaboration must no longer be optional.
Regulators must work with experienced operators—not over or against
them. Listen to those who have built centres, trained caregivers, and sat by
the bedsides of our elders.
Second, a centralised, fit-for-purpose Aged Care Commission must
be created to unify fragmented policies and streamline licensing, training, and
inspections. The current model is a bureaucratic obstacle course with no finish
line.
Third, recognise aged care as a professional industry, not a
charity case. Operators should be supported with tax incentives, HR grants, and
legal clarity—not treated like glorified babysitters or halfway-house managers.
And finally, treat ageing not as a problem to solve, but as a phase of
life to be respected. The way we support our elderly reflects the society
we hope to become.
Until then, the unstoppable force is already in motion. Families will
continue to seek solutions with or without government help. Operators will
continue to build care models—even if the rules are unclear. And the demand
will continue to grow, louder and louder.
The immovable object? It may eventually find itself pushed aside—not by
confrontation, but by irrelevance.
So to the ministries still perched on their high horses, please
understand: we’re not waiting anymore.
Celebrating Style as Seniors: Why Dressing Young Matters
As people age, fashion can sometimes take a backseat to comfort and practicality. However, dressing young and stylish isn’t just about keeping up with trends—it’s about feeling confident, vibrant, and connected to the world. For seniors, embracing youthful fashion can have unexpected benefits, from boosting mental health to challenging outdated stereotypes.
For many seniors, dressing stylishly is a powerful form of self-expression. Just because the years pass doesn’t mean someone has to dress “old.” In fact, fashion is ageless, and seniors have every right to express their unique personalities through clothing. Wearing younger styles can be a fun way to communicate vibrancy and individuality. It also sends a message: aging doesn’t mean fading away.
There’s a psychological boost that comes with looking good. When seniors dress in youthful, trendy outfits, it often leads to higher self-esteem and confidence. Clothes that fit well, look sharp, and bring out one’s best features can make a person feel strong and capable, regardless of their age. Dressing younger can help seniors feel more involved in social activities and public life, adding to their sense of belonging and vitality.
There’s a harmful stereotype that seniors should dress conservatively or, worse, fade into the background. By dressing young, seniors can challenge these outdated norms. When an older person rocks a stylish jacket, modern shoes, or bold accessories, it defies societal expectations. It shows that they’re still very much in tune with the world around them, reshaping perceptions of what it means to age.
Keeping up with fashion trends can help seniors stay connected with younger generations. Whether it’s through picking out a cool pair of sneakers, experimenting with modern fabrics, or trying out new patterns, staying engaged with fashion keeps the mind curious and sharp. Seniors who explore fashion trends often feel more energized and motivated to try other new things—like technology, hobbies, or fitness.
Fashion is a reflection of the times, and dressing young can help seniors feel more in sync with the present. Youthful fashion isn’t just about looking young—it’s about embracing a mindset that’s open, playful, and adventurous. Dressing young can inspire seniors to feel youthful in spirit, igniting a sense of joy and spontaneity that keeps them mentally and emotionally healthy.
Fashion for seniors doesn’t have to mean discomfort. Today’s styles offer plenty of options that are both stylish and comfortable. Stretchy fabrics, supportive shoes, and lightweight layers are all examples of modern fashion that cater to older bodies while keeping the look trendy. With more options available, seniors don’t have to sacrifice comfort to dress younger—they can have both.
For seniors, dressing young isn’t about trying to turn back time—it’s about celebrating life, staying confident, and expressing personal style. It’s a way to feel vibrant and connected in a world that’s constantly evolving. By embracing youthful fashion, seniors can live out their golden years with a sense of joy, vitality, and flair.
Sure! Here’s the updated article with the recommended botanical gardens in Malaysia included:
Botanical gardens are a treasure trove of beauty and serenity, making them an ideal destination for active seniors seeking to connect with nature. Picture yourself wandering through lush landscapes, surrounded by vibrant flowers and diverse plant species. Here’s why a visit to a botanical garden can be a rejuvenating experience.
The gentle paths winding through botanical gardens offer an invitation to explore at your own pace. Each step reveals a new burst of color and fragrance, from blooming roses to towering trees. Walking in such a peaceful environment can be therapeutic, promoting physical activity without the pressure of strenuous exercise. Whether you prefer a leisurely stroll or a more vigorous walk, botanical gardens cater to all activity levels.
Many botanical gardens offer workshops, guided tours, and educational programs tailored for seniors. Imagine participating in a gardening workshop where you can learn about sustainable practices or discover the secrets behind growing your favorite herbs. Engaging with knowledgeable staff and fellow garden enthusiasts enriches your visit and provides an opportunity to share experiences and stories.
Botanical gardens are perfect venues for social interaction. As you wander the grounds, you may meet like-minded individuals who share your love for nature. Some gardens host special events, such as plant sales or seasonal festivals, providing additional opportunities to connect with others. These interactions foster friendships and build a sense of community among visitors.
Many botanical gardens incorporate art installations, sculptures, and themed exhibits that enhance the natural beauty of the landscape. This blend of art and nature creates a unique experience, inviting you to appreciate the creativity of both nature and human expression. Don’t forget your camera—there are countless photo opportunities waiting to be captured!
Spending time in nature has proven benefits for mental well-being. The sights, sounds, and smells of a botanical garden can reduce stress and increase feelings of happiness. Take a moment to sit on a bench, close your eyes, and soak in the tranquility. Whether you’re reading a book, meditating, or simply enjoying the moment, the calming environment can provide a much-needed respite from the hustle and bustle of everyday life.
Here are some wonderful botanical gardens across Malaysia where you can immerse yourself in nature:
Perdana Botanical Garden
Tropical Spice Garden
Botanical Garden, Penang
Putrajaya Botanical Garden
Shah Alam Botanical Garden
Visiting a botanical garden is more than just a stroll among the flowers; it’s an enriching experience that nurtures the body, mind, and spirit. So, grab your hat, pack a snack, and set out to explore the beauty waiting in these Malaysian botanical gardens. You’ll return home feeling refreshed, inspired, and perhaps even with a few new gardening tips to try!
“John, you’ve got to move it or lose it!” Mrs. Tan said, wagging her finger at her husband as he reached for the remote control. “You’re not going to keep that waistline by just flipping channels all day.”
John sighed, but he knew better than to argue. After all,
Mrs. Tan, at 75, was still spry and full of energy, while he was starting to
feel every one of his 78 years. “Alright, alright,” he muttered, getting up
from his favorite armchair. “But I’m not doing any of that yoga stuff. Last
time I tried, I almost didn’t get back up.”
Mrs. Tan laughed. “Who said anything about yoga? We’re going
for a walk. You know, fresh air, a little sunshine. It’ll do you good.”
And just like that, the Tans were off on their daily stroll,
a habit they’d picked up a few years ago after Mrs. Tan’s doctor suggested it.
“Walking is the simplest form of exercise,” the doctor had said. “It’s easy on
the joints and great for your heart.” Now, rain or shine, they made it a point
to get outside and stretch their legs. “It’s not just about staying fit,” Mrs.
Tan would tell her friends. “It’s about keeping the mind sharp too.”
Over at the community center, the topic of staying healthy
in your golden years often comes up. Mr. Lim, known for his sharp wit and love
of old movies, had his own take on things. “You know what they say,” he’d joke,
“the secret to living a long life is to keep breathing—and to have a good laugh
every day.”
It’s a bit of humor, but there’s truth in it. Laughter,
social connections, and a positive outlook are as much a part of healthy ageing
as any exercise routine. “It’s no fun getting older if you’re doing it alone,”
Mr. Lim would say. He made it a point to meet up with his buddies for a weekly
game of chess, keeping his mind as active as his body. “We argue over the
board, reminisce about the good old days, and sometimes we even play chess,”
he’d chuckle.
Then there’s the matter of diet, a topic that’s often
discussed (and sometimes debated) over tea at the senior center. “You are what
you eat,” Mrs. Lee, the center’s unofficial nutrition guru, liked to remind
everyone. At 82, she still cooked all her own meals, insisting that fresh
vegetables, lean proteins, and plenty of water were the keys to her vitality.
“None of that instant noodle nonsense,” she’d say, shaking her head. “Real food
keeps you going.”
Of course, healthy eating isn’t just about what you eat, but
also how you eat. Mrs. Lee was famous for her leisurely meals, chewing slowly
and savoring each bite. “Eat slowly, live longer,” she’d declare, winking at
anyone who’d listen. “Besides, it gives you more time to chat.”
And let’s not forget the importance of mental health. “A
sharp mind needs exercise just as much as a healthy body,” Mrs. Tan would often
remind John, who loved his crossword puzzles. He’d always grumble about it, but
truth be told, he looked forward to their weekly trips to the library, where
they’d pick up a few new books and maybe even a puzzle or two.
“Reading, puzzles, learning new things—they keep the brain
young,” Mrs. Tan would say, flipping through her latest novel. “And who says
you can’t teach an old dog new tricks? Last month, I took up painting. Didn’t
think I had it in me, but it turns out I’m quite good!”
John would just smile and nod, knowing that staying active,
both physically and mentally, was the real trick to ageing gracefully.
“Alright,” he’d say, “as long as I don’t have to do that yoga.”
So, what’s the secret to staying fit and healthy as the
years go by? For the Tans, Mr. Lim, and Mrs. Lee, it’s about finding joy in the
small things—be it a morning walk, a hearty laugh, or a new hobby. And perhaps
most importantly, it’s about sharing those moments with others. After all,
life’s journey is always better with good company, whether you’re in your 70s,
80s, or beyond.
What to Do If You Outlive Your Retirement Fund at 80 and
Beyond in Malaysia and Cannot Work
True Fact "The longest resident who had stayed at my centre was 25 years"
If you are over 80, living in Malaysia, and unable to work,
managing your financial situation can be particularly challenging. However,
there are several strategies and resources available to help you maintain your
quality of life. Here are some practical steps tailored to your situation:
Start by taking a comprehensive look at your current
financial status. List all your assets, sources of income, and expenses.
Understanding where you stand financially will help you make informed decisions
about your next steps. Consulting a financial advisor who is familiar with the
Malaysian financial system can provide a professional assessment and suggest
personalized strategies.
Malaysia offers several assistance programs specifically
designed to support seniors:
Public Healthcare: Seniors can access affordable healthcare
services at government hospitals and clinics, significantly reducing medical
expenses.
Other Welfare Programs: Explore other social welfare
programs that might be available for low-income individuals and seniors.
For more information, visit the JKM Official Website.
If you have savings in your EPF account, withdraw funds
strategically to ensure you have a steady income. EPF provides various
withdrawal schemes that can be used to support your financial needs. Consulting
with an EPF officer or a financial advisor can help you develop a withdrawal
strategy that maximizes your benefits.
If you own a home, a reverse mortgage can provide a source
of income. This financial product allows you to convert part of your home
equity into cash, which can be used to cover living expenses. However, it’s
important to understand the terms and potential downsides. Consulting a
financial advisor who specializes in reverse mortgages can help you make an
informed decision.
Discuss your financial situation with family members. They
might be able to offer financial support, housing, or other forms of
assistance. While these conversations can be difficult, your family may be more
willing to help than you realize. Approach them with transparency and honesty.
Many communities in Malaysia offer resources for seniors:
Community Support Programs: Various NGOs and community
groups offer support services such as food banks, transportation assistance,
and home care services.
7. Reduce Unnecessary Expenses
Identify areas where you can cut back without significantly
impacting your quality of life:
Simplify Your Lifestyle: Cut back on non-essential expenses
and utilize senior discounts available at various businesses.
Healthcare Costs: Opt for public healthcare services
whenever possible to reduce medical expenses.
8. Reevaluate Your Investments
If you have any remaining investments, review and
potentially adjust your portfolio. Shifting to more conservative investments
can help protect your remaining assets while still generating some income.
Diversifying your investments can also help manage risk.
There are several NGOs and social programs in Malaysia
dedicated to supporting the elderly. These organizations often provide a range
of services including financial assistance, food supplies, healthcare services,
and social activities. Some notable organizations include:
Community Care Programs: Many local communities have
programs specifically designed to assist the elderly with daily needs and
provide social support.
10. Stay Positive and Flexible
Finally, maintaining a positive outlook and being flexible
in your approach is crucial. Adjusting to a new financial reality can be
challenging, but staying proactive and open to new opportunities can help you
navigate this transition successfully.
Outliving your retirement fund at the age of 80 and beyond
in Malaysia, especially if you cannot work, presents unique challenges.
However, by assessing your financial situation, utilizing government assistance
programs, tapping into EPF savings, considering reverse mortgages, leaning on
family support, seeking community resources, reducing unnecessary expenses,
reevaluating investments, and exploring social programs and NGOs, you can find
ways to maintain your quality of life. Seeking professional advice and
leveraging your support network can provide the guidance and assistance you
need during this time.
Sources and Resources:
Malaysian Social Welfare Department (JKM): Information on
financial aid and support services.
JKM Official Website
Employees Provident Fund (EPF): Information on withdrawal
schemes and financial planning.
EPF Official Website
Ministry of Health Malaysia: Information on public
healthcare services.
Ministry of Health Malaysia
HelpAge Malaysia: Provides support and advocacy for older
adults.
HelpAge Malaysia