Don’t Ask Me to Remember Your Name
Malaysia 1st Certified National Industry Expert by Ministry of Human Resources. Level 5 National Occupation Skills and Standards. 25+ years in Agedcare Operations GM of Komune Care Centre, Former COO of Jasper Lodge and Pillar Health Former Home Director of The Mansion Former Home Director of D'home Former HR and Business Director for IHM Nursing Care Sdn Bhd, Consultant on Aged Care Operations. 15 years of prior experience in Banking, Marketing, Travel and Hospitality Industry.
DAD: LET'S TAKE A WALK
Wednesday, 23 July 2025
Don’t Ask Me to Remember Your Name
Dos and Don’ts When Visiting Friends with Dementia
Dos and Don’ts When Visiting Friends with Dementia
Because how we show up matters more than what we say.
Visiting a friend with dementia can feel uncertain. You want to connect,
but you’re unsure how to start the conversation — or whether they’ll even
remember you. But don’t let that stop you. Your presence can still bring
comfort, joy, and a sense of belonging.
Here’s a gentle guide on how to make your visit meaningful — for both of
you.
✅ DO: Come with calm
and kindness
Your energy sets the tone. Enter with a smile, speak slowly and clearly,
and stay relaxed. If they seem confused or unsure who you are, don’t take it
personally. Your calm presence still matters.
❌ DON’T: Ask “Do you
remember me?”
This common question can unintentionally cause stress or embarrassment.
If they don’t remember, they might feel like they’ve failed. Instead, introduce
yourself warmly — “Hi Aunty Mei, it’s Muntoh — I used to visit you on Sundays.
I’ve missed you.”
✅ DO: Go with the
flow
Let go of correcting or trying to orient them to “reality.” If they think
it’s 1985, or talk about people who’ve passed on, follow along with empathy.
You can say, “Tell me more about that,” rather than “No, that’s not right.”
❌ DON’T: Overwhelm
them with noise or a crowd
Dementia can make it hard to process too much stimulation. Keep the
environment quiet and visits short — around 30 minutes is often ideal. One or
two familiar faces is better than a big group.
✅ DO: Bring simple
joys
A familiar song, a favourite snack, photos from “the good old days” —
these can awaken recognition and feelings of safety. Use senses: music, touch,
smells — they often outlast
memory.
❌ DON’T: Talk over
them or rush the conversation
Give them time to find their words. Silence is okay. Don’t fill every
pause. And if they struggle, don’t finish every sentence — just be patient.
What matters is the connection, not the content.
✅ DO: Honour their
dignity
Speak to them directly, not about them like they’re not in the room. Even
if they don’t respond much, they can still feel respect or dismissal. Call them
by their name, and look them in the eye.
❌ DON’T: Focus on
what’s lost
Avoid saying things like “You used to love this!” or “You were so smart.”
It can remind them of their decline. Instead, stay in the present. Appreciate
small moments — a smile, a nod, a shared song.
✅ DO: Leave your
expectations at the door
Some days will be better than others. Your visit might not go as planned.
But even if they don’t remember the visit tomorrow, they’ll still feel the
warmth today.
A final thought...
Dementia may take away memories, but not the need for love, connection,
and dignity. Your visit, your voice, your hand held in theirs — these things
matter more than we can measure.
So show up with heart. Even when words fade, love remains.
When Someone Tells You They Have Cancer: Dos and Don’ts
When Someone Tells You They Have Cancer: Dos and Don’ts
Because the first response matters.
It’s one of those moments that can catch you off guard. A friend,
colleague, or family member sits you down and says, “I’ve got cancer.” The air
shifts. Your heart tightens. You want to say something helpful — but the words
don’t always come easy.
Here’s the truth: You don’t need to say something perfect. You just need
to be human, present, and kind. But there are some things that help more
than others — and some things that, although well-meaning, can unintentionally
hurt.
Here’s a simple guide to walk with grace in a moment that really counts.
✅ DO: Just listen
Sometimes the best thing you can do is say less and listen more.
Let them share whatever they feel — fear, anger, confusion, even humour. You
don’t need to fix it. Just be a safe space.
“Thank you for telling me. I’m here for you.”
❌ DON’T: Compare or
tell stories about someone else
You might be tempted to say, “My uncle had cancer too and he...” — but
pause. Everyone’s journey is different. Don’t shift the focus. Let their story
be about them, not someone else’s come.
✅ DO: Acknowledge
their courage
It takes strength to open up about cancer. Honour that. Even a quiet
“That must’ve been hard to share — thank you for telling me” can mean the
world.
❌ DON’T: Offer false
hope or clichés
Avoid phrases like:
- “Everything happens for a
reason.”
- “Stay positive.”
- “You’ll beat this, I know it.”
You don’t need to sugar-coat reality. Sometimes, it’s okay to say:
“I don’t know what to say... but I’m with you.”
✅ DO: Ask what they
need
Everyone responds differently. Some want space. Some want to talk. Some
want practical help. Ask gently:
“What would support look like for you right now?”
Even if they don’t know yet, it shows you care — without assumptions.
❌ DON’T: Disappear
One of the most painful things for someone with cancer is friends who
vanish. Maybe they didn’t know what to say. Maybe they were afraid. Be the one
who stays. Send a message. Check in. Even small gestures matter.
✅ DO: Respect their
pace and privacy
Not everyone wants to talk about it all the time. Follow their lead. If
they change the subject, let it go. If they tell you in confidence, keep it
private unless they say otherwise.
❌ DON’T: Make it
about your emotions
Yes, it’s upsetting to hear. But don’t break down in front of them or
make them comfort you. If you need to cry, do it later, with someone
else. Be steady — for them.
✅ DO: Offer specific
help
Instead of saying “Let me know if you need anything,” say:
- “Can I drop off dinner next
Thursday?”
- “I’m free to drive you to chemo
next week.”
- “I can take the kids out on
Sunday if you need a break.”
Concrete offers are easier to accept than vague promises.
❌ DON’T: Start
prescribing remedies or pushing products
This one needs to be said clearly: Don’t recommend miracle cures,
herbal treatments, or supplements — especially if you’re selling them. Your
friend is already dealing with medical decisions and emotional overload. The
last thing they need is unsolicited advice or a sales pitch.
Respect their treatment path. Let doctors be doctors — and you be the
friend who simply cares.
A gentle closing thought...
Cancer strips away illusions. It brings people face to face with fear,
mortality — and the true meaning of friendship.
You don’t need fancy words. You just need heart.
Be the friend who doesn’t flinch. The one who listens. The one who stays.
That kind of presence? That’s love in its purest form.
10 Things to Do to Prepare Your Home for Ageing Gracefully
10 Things to Do to Prepare Your Home for Ageing Gracefully
Because growing older should feel safe, comfortable, and empowering —
right at home.
Many of us say the same thing as we grow older: “I want to grow old in
my own home.” And it’s a beautiful wish — to stay in familiar surroundings,
with memories in every corner.
But staying at home as we age doesn’t happen by luck. It takes foresight.
It takes a bit of planning. And sometimes, it means letting go of how things
used to be, to make space for what’s needed now.
Here are 10 practical, thoughtful things you can do today to prepare your
home for the years ahead — so it continues to serve you with safety, comfort,
and dignity.
1. Declutter with Purpose
Over the years, we gather things. Lots of things. But clutter becomes a
safety hazard as we age — a tripping risk, a cleaning burden, or simply visual
overwhelm.
Start slowly. One drawer, one shelf, one room at a time. Ask: Do I still use
this? Does this still bring joy or function?
Letting go of stuff makes space for safety and serenity.
2. Ensure Good Lighting Everywhere
Ageing eyes need brighter light. Replace dim bulbs with brighter,
warm-white LED lighting. Install nightlights in hallways, bedrooms, and
bathrooms.
Natural light is great for mood and health too — so keep curtains light and
open windows when possible.
3. Make the Bathroom Fall-Proof
The bathroom is one of the most dangerous spots in the home.
Install grab bars near the toilet and in the shower. Use a non-slip mat inside
and outside the shower. Consider a shower seat or handheld shower head.
Raised toilet seats can also make a big difference.
4. Reconsider Slippery Floors and Rugs
Polished tiles, loose rugs, and glossy wood can turn hazardous with even
a small spill.
Replace rugs with anti-slip mats, secure edges with tape, or better yet —
remove them altogether.
Opt for anti-slip coating or vinyl flooring in wet or high-traffic areas.
5. Widen Pathways and Remove
Obstructions
Walkways should be clear and wide enough for walking frames, wheelchairs,
or just safer movement.
Shift furniture to open up space. Avoid sharp corners where possible, and
consider padding or rounded edge options.
6. Install Easy-Access Storage
Bending down or reaching up too high can be risky. Reorganise cabinets
and shelves to keep daily items between knee and shoulder level.
Use pull-out drawers or baskets so you don’t have to dig deep into dark
corners. Label everything clearly, especially if memory starts to fade.
7. Switch to Lever Handles and Easy
Fixtures
Twisting knobs gets harder with arthritis or hand weakness. Replace
doorknobs and taps with lever-style handles.
Install rocker light switches or smart lighting systems that work by voice or
app — small changes that reduce daily frustration.
8. Secure the Staircase or Consider
Alternatives
If you have stairs, install sturdy handrails on both sides. Use anti-slip
stair treads.
Eventually, you might want to move your bedroom downstairs or consider a
stairlift — not tomorrow, but keep the option open.
9. Plan for Emergency Response
Have emergency contacts listed clearly and visibly — not just in your
phone, but on paper near the phone or fridge.
Consider a medical alert device or smart home assistant that can call for help
with voice commands.
Check that your house number is visible from the street — emergency services
shouldn’t struggle to find you.
10. Create a Comfort and Joy Zone
Ageing is not just about preventing falls. It’s about creating comfort,
too.
Set up a favourite chair with a good reading light, soft blanket, and a cup
holder.
Have music easily accessible, photos that warm your heart, and maybe a small
indoor plant to care for.
Bonus Tip: Start the Conversation
Early
Preparing your home is part of preparing your life. Talk to your children
or trusted friends about what support might look like in the future — whether
it's home care, part-time help, or moving into assisted living when the time
comes.
Growing Older, Growing Wiser
Your home should grow with you — not work against you. These changes
don’t need to happen all at once. But each one is a step toward staying
independent, safe, and in control of your space and your story.
You’ve taken care of your home for years. Now, let it take care of you.
10 Things To Check to Ensure Healthy Ageing at Home
10 Things To Check to Ensure
Healthy Ageing at Home
Because staying well means staying one step ahead.
Ageing at home is a growing trend — and a deeply personal choice. It's
familiar, comforting, and filled with memories. But staying healthy at home
takes more than just a safe environment; it also means paying close attention
to our bodies and minds as they change with time.
Many health issues in older adults don’t come with loud alarms — they
creep in quietly. That’s why regular health checks are so important. They give
us the chance to catch problems early, manage chronic conditions better, and
enjoy a better quality of life.
Here are the key health checks every older adult should consider
regularly to ensure healthy ageing at home:
1. Blood Pressure Checks
Why it matters: High blood pressure often has no symptoms but increases
your risk of stroke, heart attack, kidney disease, and dementia.
What to do: Check your blood pressure at least once every 6 months, or
more frequently if you’ve been diagnosed with hypertension. A home blood
pressure monitor is a great investment — easy to use and helpful for spotting
trends.
2. Blood Sugar (Glucose) Monitoring
Why it matters: Diabetes is common among older adults and can silently
damage nerves, eyes, kidneys, and the heart if unmanaged.
What to do: Do a fasting blood sugar test annually — or more if you’re
already diabetic or prediabetic. Ask your doctor about your HbA1c levels too,
which gives a better long-term picture.
3. Vision and Eye Health
Why it matters: Diminished vision increases fall risk, affects reading
and independence, and could signal more serious conditions like cataracts,
glaucoma, or macular degeneration.
What to do: Get a full eye check once a year. Even if you think your
glasses are fine, some changes are subtle and best caught early.
4. Hearing Tests
Why it matters: Hearing loss can lead to social isolation, depression,
and even cognitive decline. Many older adults wait too long to seek help.
What to do: Get your hearing checked every 1-2 years. If people keep
telling you you’re turning the TV too loud — take it as a cue!
5. Bone Density Scan (DEXA)
Why it matters: Osteoporosis is known as a “silent disease” until a
fracture happens. A simple fall can lead to a broken hip, which affects
mobility and independence.
What to do: Women over 65 and men over 70 should have a bone density
scan. If you're at high risk (family history, underweight, or long-term steroid
use), consider checking earlier.
6. Cholesterol and Heart Health
Screening
Why it matters: High cholesterol increases risk of heart disease — and
you won’t feel it creeping up.
What to do: A simple blood test every 1-3 years is enough. If you’re on
medication or have risk factors like family history or diabetes, do it more
regularly.
7. Cognitive Function Screening
Why it matters: Memory lapses can be normal with age — but consistent
forgetfulness, confusion, or changes in language or judgment may indicate
dementia or other cognitive conditions.
What to do: Early screening tools like the MMSE or MoCA can help detect
changes. Don’t wait until there’s a crisis — speak to your doctor if you or
your loved ones notice changes.
8. Dental and Oral Health Checks
Why it matters: Oral health affects more than just your smile — it's tied
to heart disease, diabetes, and even pneumonia.
What to do: Visit your dentist at least once a year. Dry mouth, gum
disease, or loose dentures can cause issues with eating and nutrition.
9. Cancer Screenings (Depending on Age
& Risk)
Why it matters: Early detection saves lives. Screening recommendations
change with age and personal risk.
What to do: Ask your doctor about relevant checks — like colonoscopy,
prostate exams, breast exams, or Pap smears — based on your age and health
history.
10. Functional and Mobility Assessment
Why it matters: Your ability to move safely — climb stairs, get in and
out of a chair, walk without unsteadiness — is key to staying independent at
home.
What to do: A physiotherapist or geriatric doctor can assess your
balance, strength, and gait. Early intervention can prevent falls.
A Proactive Approach
to Ageing Well
Ageing doesn’t mean waiting for problems to appear. Healthy ageing is
about staying one step ahead. Regular health checks help us stay in control —
not just of illness, but of our choices, our lifestyle, and our future.
These checks aren’t just about numbers or charts — they’re about peace
of mind. They help you continue doing what you love, living where you love,
and enjoying the people you love.
Growing older at home isn’t just a hope — it’s a plan. And a good plan
starts with good habits.
Monday, 14 July 2025
HEY Seniors, Ease Off the Advice Pedal
TITLE: HEY Seniors, Ease Off the Advice Pedal
Grace That Leads – My Journey in Aged Care
Title: Grace That Leads – My Journey in Aged Care
Wednesday, 9 July 2025
Living the Last Days and Years Alone
Living the Last Days and Years Alone
By Fong Muntoh
No one teaches us how to grow old.
And even fewer speak about growing old alone.
Not everyone has children. Not every child comes back. Some spouses go too early. Some friends fade quietly with time. And one day, you wake up and realize the silence in your home has become your closest companion.
In aged care, I’ve seen it.
The brave ones who still smile.
The ones who say “I’m okay” when asked, even though they miss conversations, shared meals, or someone who remembers their birthday.
And I often wonder: what keeps them going?
Maybe it’s habit. Maybe it’s strength.
Or maybe, deep down, they’re still waiting for something—even if they don’t know what it is anymore.
Living alone in the later years is not just about being physically by yourself. It’s about carrying memories with no one left to share them with. It’s about celebrating your own birthday with a slice of cake you buy yourself. It’s making medical decisions alone. It’s falling sick and hoping someone, somewhere, will notice.
But this isn’t a piece about pity.
This is about quiet courage.
There is dignity in choosing peace over pity. In continuing to water your plants, take your walks, wear your favourite blouse even if no one will see you. There is grace in finding joy in radio music, afternoon light, or the neighbour’s cat that visits once a week.
If you are reading this and living these years alone, I want you to know—your life still matters. You are still part of the fabric that holds this world together. You have stories, wisdom, and presence that carry weight.
And if you’re caring for someone in this stage of life, pause and sit with them—not just physically, but emotionally. Let them tell you the same story twice. Let them ask you about your day. Let them feel useful again.
Because loneliness in old age isn’t always about being forgotten. Sometimes, it’s about being left unseen.
So today, if you know someone living their final years alone—reach out.
And if you are that someone, know this: you are not invisible. You are deeply, deeply seen.
Menjalani Hari dan Tahun Terakhir Seorang Diri
Menjalani Hari dan Tahun Terakhir Seorang Diri
Oleh Fong Muntoh
Tiada siapa mengajar kita cara untuk menua.
Dan lebih sedikit lagi yang berbicara tentang menua seorang diri.
Bukan semua orang dikurniakan anak. Tidak semua anak akan kembali. Ada pasangan yang pergi terlalu awal. Ada sahabat yang perlahan-lahan hilang bersama masa. Dan pada suatu pagi, kita sedar bahawa kesunyian di rumah telah menjadi teman paling setia.
Dalam dunia jagaan warga emas, saya melihatnya.
Individu-individu tabah yang masih mampu tersenyum.
Yang menjawab “saya okay” bila ditanya, walaupun hati mereka rindu pada perbualan, makan bersama, atau seseorang yang masih ingat hari lahir mereka.
Dan saya sering tertanya—apa yang membuat mereka terus bertahan?
Mungkin kerana kebiasaan. Mungkin kerana kekuatan.
Atau mungkin, jauh di dalam hati, mereka masih menunggu sesuatu—walaupun mereka sendiri tidak pasti apa lagi yang ditunggu.
Menjalani hari-hari terakhir seorang diri bukan hanya tentang fizikal yang bersendiri. Ia tentang membawa kenangan tanpa sesiapa untuk berkongsi. Ia tentang menyambut hari lahir sendiri dengan sepotong kek yang dibeli sendiri. Ia tentang membuat keputusan kesihatan sendiri. Ia tentang jatuh sakit dan berharap ada seseorang, di mana-mana, yang akan perasan.
Namun, ini bukan tulisan tentang simpati.
Ini adalah tentang keberanian yang diam.
Ada maruah dalam memilih ketenangan berbanding rasa kasihan. Dalam terus menyiram pokok, berjalan perlahan, memakai baju kegemaran walaupun tiada siapa yang melihat. Ada keindahan dalam kegembiraan kecil—muzik di radio, cahaya petang, atau kucing jiran yang datang melawat seminggu sekali.
Jika anda sedang membaca ini dan menjalani tahun-tahun akhir seorang diri, ketahuilah—kehidupan anda masih bermakna. Anda masih menjadi sebahagian daripada benang kehidupan yang menyatukan dunia ini. Anda punya kisah, kebijaksanaan, dan kehadiran yang membawa erti.
Dan jika anda menjaga seseorang di fasa ini, duduklah bersama mereka—bukan sekadar secara fizikal, tetapi secara emosi. Biarkan mereka ulang cerita yang sama. Biarkan mereka tanya tentang hari anda. Biarkan mereka rasa berguna sekali lagi.
Kerana kesunyian di usia tua bukan semata-mata kerana dilupakan. Kadang-kadang, ia kerana tidak dilihat.
Jadi hari ini, jika anda kenal seseorang yang melalui tahun-tahun akhir seorang diri—hulurkan tangan.
Dan jika anda adalah orang itu, ketahuilah: anda tidak hilang dari pandangan. Anda sedang diperhatikan dengan penuh penghargaan.
Kadang-kadang, kesunyian di usia tua bukan kerana dilupakan. Tapi kerana tidak dilihat.”
Bila Tiada Apa-Apa Rasa Seperti Segalanya
Bila Tiada Apa-Apa Rasa Seperti Segalanya
Oleh Fong Muntoh
Ada hari yang datang tanpa bunyi.
Tiada emosi besar. Tiada keputusan penting. Hanya… udara. Namun, ada satu beban halus yang menekan dada, seperti selimut yang tidak diminta.
Hari ini, hari itu.
Tiada apa yang salah, tapi tiada apa juga yang terasa betul. Saya jalani rutin seperti biasa—balas emel, senyum pada wajah-wajah yang dikenali, berjalan di koridor pusat jagaan seperti selalu. Tapi dalam hati, ada satu kesunyian yang berdengung.
Dan saya sedar—hari-hari begini bukan kosong.
Inilah detik-detik di antara. Jeda di antara satu ribut dan yang berikutnya. Mata badai emosi. Bila segala-galanya di dalam diam, tapi berjaga. Rasa segalanya, tapi digelar “tiada apa-apa.”
Dalam dunia penjagaan, kepimpinan, dan kehidupan sendiri—ada hari-hari di mana kita memikul perkara yang tidak kelihatan. Kita serap keresahan orang lain, soalan mereka, kekecewaan kecil yang tak pernah disebut. Kita tahan perasaan sendiri, tunggu masa yang lebih sesuai untuk meluahkannya. Dan dalam proses itu, kita hilang jejak pada apa yang kita benar-benar rasa. Sehingga kesunyian itu menyapa, dan kita terpaksa menghadapinya.
Dan tidak mengapa.
Kadang-kadang, diam itu adalah cara jiwa menarik nafas.
Jadi hari ini, saya izinkan sunyi itu wujud.
Saya biarkan ‘tiada apa-apa’ itu hidup.
Kerana mungkin, dalam detik paling sunyi, kita paling dekat dengan kebenaran.
Kerana mungkin, bila tiada apa-apa rasa seperti segalanya—itulah hakikatnya.
When Nothing Feels Like Everything
When Nothing Feels Like Everything
By Fong Muntoh
Some days arrive without noise.
No big emotions. No decisions to make. Just... air. And yet, the weight of it presses softly on the chest, like a blanket you didn’t ask for.
Today is one of those days.
Nothing is wrong, and yet nothing feels quite right. I move through the motions—respond to emails, smile at familiar faces, walk the corridors of the care centre like I always do. But inside, there’s a strange silence. Not numb, not sad. Just a stillness that hums.
And I’ve come to understand—these are not empty days.
These are the in-between moments. The pauses between one storm and the next. The eye of the emotional cyclone. When everything inside you is quiet, but watching. Feeling everything but calling it “nothing.”
In caregiving, in leadership, in simply being human—there are days where we carry invisible things. We absorb others’ worries, questions, small disappointments. We hold back our own, waiting for a better time to speak them. And in that process, we lose track of what we’re actually feeling. Until the stillness catches up to us, and we’re forced to notice it.
And it’s okay.
Sometimes stillness is just a soul’s way of breathing.
So today, I allow the quiet.
I let the nothingness be.
Because maybe, in the quietest moments, we are closest to truth.
Because maybe, when nothing feels like everything—it actually is.