Dos and Don’ts When Visiting Friends with Dementia
Because how we show up matters more than what we say.
Visiting a friend with dementia can feel uncertain. You want to connect,
but you’re unsure how to start the conversation — or whether they’ll even
remember you. But don’t let that stop you. Your presence can still bring
comfort, joy, and a sense of belonging.
Here’s a gentle guide on how to make your visit meaningful — for both of
you.
✅ DO: Come with calm
and kindness
Your energy sets the tone. Enter with a smile, speak slowly and clearly,
and stay relaxed. If they seem confused or unsure who you are, don’t take it
personally. Your calm presence still matters.
❌ DON’T: Ask “Do you
remember me?”
This common question can unintentionally cause stress or embarrassment.
If they don’t remember, they might feel like they’ve failed. Instead, introduce
yourself warmly — “Hi Aunty Mei, it’s Muntoh — I used to visit you on Sundays.
I’ve missed you.”
✅ DO: Go with the
flow
Let go of correcting or trying to orient them to “reality.” If they think
it’s 1985, or talk about people who’ve passed on, follow along with empathy.
You can say, “Tell me more about that,” rather than “No, that’s not right.”
❌ DON’T: Overwhelm
them with noise or a crowd
Dementia can make it hard to process too much stimulation. Keep the
environment quiet and visits short — around 30 minutes is often ideal. One or
two familiar faces is better than a big group.
✅ DO: Bring simple
joys
A familiar song, a favourite snack, photos from “the good old days” —
these can awaken recognition and feelings of safety. Use senses: music, touch,
smells — they often outlast
memory.
❌ DON’T: Talk over
them or rush the conversation
Give them time to find their words. Silence is okay. Don’t fill every
pause. And if they struggle, don’t finish every sentence — just be patient.
What matters is the connection, not the content.
✅ DO: Honour their
dignity
Speak to them directly, not about them like they’re not in the room. Even
if they don’t respond much, they can still feel respect or dismissal. Call them
by their name, and look them in the eye.
❌ DON’T: Focus on
what’s lost
Avoid saying things like “You used to love this!” or “You were so smart.”
It can remind them of their decline. Instead, stay in the present. Appreciate
small moments — a smile, a nod, a shared song.
✅ DO: Leave your
expectations at the door
Some days will be better than others. Your visit might not go as planned.
But even if they don’t remember the visit tomorrow, they’ll still feel the
warmth today.
A final thought...
Dementia may take away memories, but not the need for love, connection,
and dignity. Your visit, your voice, your hand held in theirs — these things
matter more than we can measure.
So show up with heart. Even when words fade, love remains.
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