DAD: LET’S TAKE A WALK

Besides his jokes, his easy going ways and his mahjong, I remember my dad’s next favourite to do things, taking me for a walk.

I had many walks with my dad ever since I can remember. Till the last days in his life, I had walks with my dad. Each walk with dad was different, each has a different purpose. Broadly I categorised my walks with my dad into five stages.

My dad started with the silent walk, and this took place when I was very young, he usually just took my hands or called me and say, “Let’s take a walk.” And we walk around my old housing estate of Jalan Brockman, Camay Park, Pasir Puteh, Ipoh. I must be around 5 to 8 years old. In those years I had many silent walks, my dad does play with me and sisters, but he was usually not talkative with me.

He was a businessman, making and selling dim sum for a living. He started in the business with my late grandfather. My family used to have a few restaurants but as time went by, many of the shops were sold as the seniors passed on and the money gotten was distributed. Dad worked hard and long hours, he usually rests once a year. So, whenever he had time, he will take me out for a walk. The walk may be silent, but dad’s presence was not. Each silent walk reminds me how important I am in his life.  

Very often the presence far outweighs words.

The next stage, I would call the showing walk. In these walks, my dad tends to show me what to say and what to do when meeting people in different places. I love this showing walks. Here, I will follow him out to the shop where he made his dim sum at 490, Jalan Pasir Puteh, Ipoh. The shop itself has an interesting history. It was once belonged to my grandfather, later he willed it to my dad. It was a long double storey shop house with three rooms upstairs where dad’s two elder brothers and families lived. The early agreement was that the brothers were to pay for the utilities but somehow the brothers who were less affluent than my dad did not do so. My dad got fed up and sold the shop to a friend and then got his brothers to rent the shop back from the friend. Family dynamics were everywhere.

I loved this part because here I get to meet all my dad’s friends and their interesting, vulgar and expletive filled conversations and stories. My dad will tell me to greet this uncle and that aunty. I will say good morning. Over time those uncles also played mahjong with dad and they called my dad ‘Sei Ngan Chai’ , directly translated ‘four eyes guy’ which was nickname for those with spectacles.

One uncle Keng told me to call my dad ‘old snake’, which I happily did. And my dad asked me to call uncle Keng ‘Pai Kah Chai’ or a spendthrift, but it sounded really bad in Cantonese. I happily called uncle Keng, Pai Kah Chai. When one is young, you can virtually get away with anything.

During this showing walk I learned how to drink and smoke. Okay dad did allow me to try both. I discovered I hated cigarette. Dad told me to light a cigarette for him, dad smoked. I happily did it and the coffee shop owner gladly passed me one cigarette, those days cigarette can be sold by stick. I put it in my mouth like dad, I lit like dad, I inhaled like dad, and I coughed, choked and my face turned blue, not like dad.

As for alcohol, dad let me drank a few pints of beer once during a free buffet meal. I was thirsty and since beer was free I had three. I was drunk and what discouraged me from drinking was I had rashes all over including parts that my hands cannot reached.

Dad liked to take me for a showing walk near our stalls which was located opposite the now burnt down Capitol cinema and on the verandah of the now famous Ipoh Salted Chicken shop. Yes , I knew the owner of the shop. Now the story of this Inn Kheng Lim salted chicken shop was that the successful boss was the most useless of all children. He did not know what to do with his life and always walking in and out of the shop. But one day during his travel he discovered the salted chicken recipe and rest as they say is history.

Back to my showing walk, my dad will walk straight to the Teochew porridge stall in Yau Tet Shin street. Dad will go straight to the salted fish jar and will take two pieces of Kurau salted fish, each the size of two chicken nuggets, for me and for him. We will both eat the salted fish like snacks, like your potato chips today. We then walked to the pasar malam or night market just to walk around and see how other businesses were doing. Dad will show me how other peopleweree also working hard for a living. He told me this as he gestured to the night market stalls;

”There is nothing wrong with what they are doing, working hard is part of life. You don’t need to follow dad and be a maker and seller of dim sum. You can do other things. But you should learn how to do dim sum because this skill is like a blanket in the winter, it can keep you warm.”

I never forget these words. This showing walk lasted until my early teens.

As I reached my mid and late teens, dad took me for another type of walk which, I called the teaching walk. This was when he started taking me out for evening walks and he will tell me stories. Stories about how he came to Malaysia, stories of him working in tin mines and got cheated by the employer, stories of him swimming across mining pool with bunched watermelons as floats. He later told me stories of how he lost the shop, how his brothers depended on him to pay for their weddings. And how his own brother betrayed his trust and stole money from the business.

I asked him once, “Aren’t you angry with your brothers for all theses things to you again and again?” My dad replied, “They are still my brothers. Friends I can choose, brothers I cannot.” From that I knew my dad’s stands when it comes to family.

My dad told me a story of how he lost our semi-detached house in Camay Park. It was because my mom’s eldest brother needed an immediate loan to pay an Ah Long who escorted my Uncle back from Singapore to collect his gambling debt. After taking a loan from a sikh money lender my dad business also suffered and eventually had to sell our beautiful house. My dad never told my mom why he had to take a loan and my mom’s mind conjured some nasty ideas of him gambling or worse, having a mistress, which, was common those days.

During this teaching walk, dad will tell me stories about him dating mom and how a man should treat a woman. He even told me that a man must take all responsibilities, whether it was my doing or not, as long as I am the head of a family or at work, we must take responsibilities for everything.

Dad taught me that money is important not the most important thing in life. Money was never for us to keep but to be used for better good.

The next walk I would call the friendship walk. After my returned from England in 1993, I had many such walks with my dad not as father and son but as friends. As usual my dad is not very talkative. We will walk around our house in Taman SPPK, Pasir Puteh, Ipoh. We will talk about the changes in the area and what was good to eat.

By then I was working in Kuala Lumpur and dad sometimes come out to stay with me in Klang. We always walked to the coffee shop near my house in Taman Berkeley , Klang. By then my dad was no longer working. We don’t talk much but just walk, like when I was young.

Very often silence was golden and it spoke volume.

The last stage is what I would term a gratifying walk. Every moment I could walk with him and take him out for dim sum and Chinese tea or to a coffee shop for his favourite Cham Glass Besar or coffee and tea mixed beverages was precious.

Again not much words just precious silent moments. Probably the most gratifying walk was when I took him back to China, specifically to his home town Panyu in Guangzhou on 8 Dec 2008. My dad 's face lit up when he saw his old village which, was more like a town than village. He left that place in 1937. He never thought he could go back before he dies.

I can still recalled my dad’s joyous cheerful smile as he walked the streets of Guangdong with his hands holding a bowl of hot beef tripes or the moment he ate sugar cane the old fashion way. He even taught my children how to eat sugar cane the old fashion way.

Those moments on his face are carved into my mind like it was just yesterday. But my dad’s greatest joy was when he saw my younger brother getting married in 2012. Now my brother was a source of dad’s penultimate worry. This younger brother of mine had many ups and downs in his life ad my dad was worried that he will suffer in life. But all that changed when my brother landed a good job and found a wife. Dad's joy was compounded when my brother became a father. In dad's mind, my brother's life and success was sealed.

During this last walk, my dad talked more than usual, he was actually sharing his feelings which, was not that evident in my earlier walks. He told me his worry for my brother and he also told me that he was concerned that no one can live with my mom if he dies first. He told me that he hoped that my mom will go first, read my earlier post about my mom.(click on the linked word). 

In this last walk, I was gratified that my dad was there to teach me that as parents we will always worry for our children and as a husband we will always worry for our spouse.

I developed this let’s take a walk philosophy from my dad. Till these days I like to take my spouse, my children, my friends and staff for a walk. It could be a silent walk, a showing walk, a teaching walk, a friendly walk or a gratifying walk. It does not matter which types of walk, there is always a lesson to be learned, a relationship waiting to be built.

AUNTY CELINE DECEPTIVE CHECK IN

A thank you note from the son of Aunty Celine

Most family members, children, brothers and sisters suffered the burden of guilt when exploring and deciding on the fate of their loved ones.

To send their loved ones to a centre is traumatic and unsettling. Here is a story of Aunty Celine whom me and the son resorting to deception to bring Aunty Celine there.
There many more such stories but lets start with Aunty Celine's.

Sometime last year June Aunty Celine's son, Jules came to me with his wife to check out m place and to discuss about the possibility of checking his mother into my centre.

Jules started by saying, my mom is okay, standard statement, I get it all the time. My mom can walk she can do certain things herself, she was a bit forgetful.
She is generally healthy with some minor medical conditions. 

I then asked Jules, she seems ok, best for her o stay at home. I personally always held on to the believe that your own home is the best place. No money can turn our centres to be etter than your home.

Then Jules slowly opened up by saying that her mom can live with his wife, they have tiffs and make his middle man position very difficult. Mom on one side and wife on the other. This i understood but that was not a good enough reason to put your mom in my place.

Jules then told me that he had to travelled to Bangkok towork for a few months and won't be able to play the middle man role. But he will come back every few weeks or month.

So Jules asked me this question, "How shall I get my mom to move into your centre?" I said, "Easy, just tell your mo that you are going to work in Bangkok ad you won't be around for 3 months." 

Then I told Jules this truth. "Women regardless of their mental conditions somehow in their hearts understand what they want for their children. Women are also very practical, children able to make money overseas is something they can grasp. So do tell her the truth."

So Aunty Celine checked in. About a month later Jules called and said, "I am back in KL I want to talk to mom, but I told her I am back only 3 months later so what can I do?"

I said, "Oh we just do face time on your phone with mine, you can just talk to your mom. Just pretend that you are still in Bangkok and make sure the facetime video don't show anything from your home."

After about 8 months, things are more settled and going smoothly.

One of our job in caregiving is to reduced the trauma and stress of family members who had to make such a decision.

For all the children out there, don't feel bad.

MY MOTHER INVENTED PATIENCE

TAKEN IN 2012 AT PJ LIVE ARTS- ONE OF MY FAVOURITE PICTURE OF MOM AND DAD

I wrote on 27 March that my son’s birth and growth taught me patience. Today I will talk about my late mom. With my mom the story is harder to tell as it has a much longer history and a bit more complex.

Let’s start by saying I love her, in fact my brother and sisters loved my mom and dad a lot. But there was a difference. With my dad it was easy, he was easy going, generally a happy guy and with him everything is ‘A okay’. He follows everywhere without imposing his will, he eats anything and virtually really, anything, his expectations of us was simple. Love each other, be happy, work hard and give your best. He is easy to live with.

My mom is a totally different person. Like my father she does not have high expectations of us and pretty much the same as dad. My mom is not a bad movie type mother, no, far from it. It was just that she has habits that makes living with her chore, a challenge and a potential family disaster movie material.

My mom was a nurse at the Ipoh Hospital Bahagia, a mental hospital. She was there for over 30 years. Now, don’t you go aww…I understand why you are posting this story. Nope, nothing like that about my mom. She is fine. Just putting things in perspective.

When I was young my mom has a habit of making cooking a home meal for 6 a cooking galore. Whenever she started cooking, I will go for jogging. She never prepared for her cooking like the ingredients that you need and place it conveniently near her. She will start by heating the wok and then put in the oil and then she will shout out for us to chop her a garlic, while the oil in the wok is heating up. Next, she will put the meat then she will call out to us to get soya sauce, black soya sauce, oyster sauce and what not, one at a time. There was once she was cooking ginger chicken and she wanted black soya sauce and she asked me to go out and buy as the chicken is still cooking.

She also has a habit of switching off any electrical switches that was on. The most memorable was when she visited me in England in the winter, she switched off my heater and light while I was showering. That puts a new meaning to cold and dark. Many parts of my body shrunk with the sudden frost.

This habit went on till the day she died. No amount of times of telling and scolding can put a dent into her mind and memory. In fact, she just replied, haha, sorry. How can one respond to that?

Later in life, when we all moved out, my mom developed a new habit. Whenever we returned for a visit, she will cook in her mind our favourite food. She will cook the broiled old chicken and served with chopped ginger and garlic. The chicken is so tough it can remove one’s dentures or give you one if you had it often enough. So, I always devised a plan whenever I went home with my family to visit. We don’t tell her we are coming until the last hour before arriving. This is to prevent her from going to the market to get the old chicken. But the next day, the chicken will still appear. Don’t get me wrong my mom was a good cook, she just got the wrong idea what we liked.

Another potentially disastrous habit was that she likes to disturb others when they cook. When I say others, I meant my wife. My wife is 168cm tall while my was 156 cm. Whenever my wife was cooking, my mom will tip toe quietly behind her and looked over my wife’s shoulder, not stand by the side like she could and should but looked over her shoulder. That annoyed my wife to the core.

I have the ‘STAND MY MOTHER’S HABITS METER’. I can stand her about two weeks staying with me. The 14 days was because that’s how long my wife can stand her habits. Then my wife will start complaining. And then I start getting irritated and then, KABOOM.

Inspite of all the above I must remind you that me, my wife, my brother and sisters, we all loved our mom and mom in law.

Another habit which was hard to live with was her ability to find and say something negative in the most positively happy situation. Like my brother’s wife gave birth and she started with, “Look baby girl so cute. Wah next time education cost is going to be very expensive.” And so many more incidents.

When my dad was alive, we never thought about what will happen to my mom. My dad was there to handle all those habits. My dad knew all her habits, but my dad loved her so much that her flaws was just a part of my mom’s beauty.

But on 16 September 2018, my dad passed away, the week of funeral, wake service and activities kept us busy from thinking about what will happen to mom. Then things settled and the four brothers and sisters started to look at the future in front with my mom. I for one knew that I can stand her for 14 days but I have promised my dad a month before he died that I will take care of her. I was regretting it already.

Now the rubber was going to hit the road. My mom will never want to live with my sister who was a year younger. Somehow my mom felt that daughter who are married should be with the other side, the in laws. My mom was funny this way. But she has exceptions to her in law rules, she somehow can live with my younger sister who is a widow living in England. My mom can definitely live with my younger brother, because he was the apple of her eyes. But I am not so sure about my sister law.

So there we are, stuck with these dynamics.

After my dad’s death, my  mom went to stay with my sister in England until January 2019. She came back to celebrate Chinese New Year and live with me for a week. She went back to Ipoh in early February 2019 and supposed to come and live with me later.

But, my mom passed away on 14 February 2019 in her sleep, on her bed, in her house, the way she always wanted. However, we discovered 8 days later that she has passed on. Some of you may asked “Why the neighbours don’t even know?”, “Can’t they smell the rotting smell of corpse?” and “Why didn’t we call her?”

Here’s her last habit that delayed the discovery of her death. She likes to switch off the volume of her phone and she also likes to just take off and go somewhere without telling us or the neighbours. So, when we called and did not get a respond, we were not surprised nor anxious until much later.

My mom’s death left me with a mixed bag of emotions. Sad that I discovered her death so late, Glad we had a good reunion dinner with her and the whole family. Sad that she was gone. Glad that I do not have to face the potential disastrous moments of living with her.

Living with my mom taught me that there are people out there who are just like. They will have habits that you cannot change. They can be loveable and loved but you can’t help hating moments when they are around.

With my mom, I learned more than patience; I learned ACCEPTANCE. Acceptance to know that I have limitations. Acceptance to know I am weak and powerless to change people. I learned that I do not need to solve all the problems caused by someone like my mom, because they are just like that and do not know it.

Most important I learned that to love someone is to learn acceptance. This thought helps me over the years working in the elderly care industry.

MY MOM AND DAD, ONE LAST WALK TOGETHER 2016

SORRY AUNTY CHOW WE CAN'T HANDLE YOU

I rejected  Mrs Chew's mom,  Aunty Chow who has dementia and recommended her to take homecare for her mom instead of daycare at our centres. I hate to do this but it was necessary. Generally many dementia cases can be managed and from my personally count about 75% are manageable. But not this Aunty Chow

The main reason in most cases that I reject was because the family members were not truthful, they  were either lying or hiding critical facts or omitting it totally.

How do we know that the potential resident has problem or the family members will be lying? Easy, it always begin with this statement, "Oh there is nothing much wrong with my, she can walk and eat herself, I just want her to have activities and company." 

Let's be honest, how many Malaysians you know are willing to pay us a few thousand ringgit if their mother or father can do things on her own? 

I am not saying that Mrs Chew is a bad person, but rather a desperate person. This article is to share the trials and tribulations of people with parents suffering from dementia. Mrs Chew knew how hard it was to care for her mother and she knew she can no longer do it herself.

Mrs Chew the daughter of Aunty Chow did not disclosed honestly her mom's conditions. And her mom's conditions were so serious that our centre is not equipped to care for such conditions without medical help. Let me take you through this.

The daughter did not disclosed her mom's medication truthfully to us and that she has quite a serious dementia condition, okay all dementia conditions are serious need care but some elderly react differently. For most cases the residents with dementia just wanted to go home. Aunty Chow will break our door if she cannot go home and she will pull the shirt of other residents and staff and go down on her knees to beg people to take her home all the time crying and shouting like a Hong Kong TVB drama series

Aunty Chow gets restless, agitated and aggressive and even verbally abusive. It took more than 2 caregivers to take care of her. Aunty Chow would walk in and out the entire centre, trying to open every door, beg anyone and intermittently cry. The caregivers lost a few kilograms following her.

Besides dementia, my experience and observation tells me that she is not just having dementia alone. I suspected that she could be suffering from bipolar. I checked her medication list given in our assessment form. Only  two types of mild sedatives to manage her dementia but certainly it does not feel enough.

I called Mrs Chew the same day  to bring all her mom's medical report and all her medications.

True enough, the daughter wilfully did not disclose a drug for a serious mental disorder giving the excuse that the Dr gave her for 'firefighting'. From my previous encounters I knew that drug will never be given for firefighting, it was meant for managing her mom's mental conditions on a regular basis.

When the daughter gave us all the drugs, and my and nurse and I were shocked to discover there were a lot of drugs in terms of quantity. on further probing the daughter admitted that she had not given her mom most of the medications for her mental health.

This explained her mom's behavior.

You see managing an elderly with dementia is a partnership between us and the family members, we cannot do it alone. Everyday is new with elderly suffering from dementia, what works one day may not work the next.

With dementia,  family's ability to pay does not equals the centres ability to manage. Money is not everything and it does not compel us to accept them. 

When it comes to care, dementia and all her related disorder are the most difficult to manage and there are not many places who can take them in. I can count with one hand once I exclude the government facilities

But why do many family members lie or withhold truth and facts from us?

Embarrassed is one of them, many family members felt embarrassed that their parents had this disease. It is also a reflection of their own fear that the condition may be genetically passed on to them.

But the most common reason for not giving medication is "afraid of side effects." Which, is true all medications that can manage mental related disease will have side effects, some more than others. I fondly remembered my Professor and mentor on mental health, Professor Maniam of UKM told me this, "Any medications without side effects has no effect."

The family members fears are real and I understand. But we also need help to manage serious mental disorder and dementia. This is a conundrum that is waiting wantingly for help but not forthcoming.

The fear of side effects caused another side effect, the mom became unmanageable.Resulting in them having to manage their mom themselves. 

If this article inspired you to explore dementia care, do go ahead and find out more. It is such an important segment of aged care that so few indulged in that many family members are left without hope.

SUICIDE IN A MOMENT OF INSANITY

My fascination with suicide started in July 2014 when a 16 years old youth under my care committed suicide. She hung herself with her belt tied to her ceiling fan.

I was devastated.

A publisher friend told me that many of her writers currently are writing about suicide, depression and mental illness . I shared with her my research conclusion that it takes a moment of insanity for any individuals to consider taking one's' own life. Others may have other conclusions.

Let's talk about this 16 years old who decided in a moment to hang herself using her belt on her ceiling fan. She locked her door the night before and only in the morning her mom discovered her, hung from the ceiling fan.

Prior to her suicide, this young girl, Denise, was off the social grid in my youth group for two years. Her mom didn't understand what happened because she just suddenly turned into a recluse after her 13th birthday. But suddenly in June 2014 she joined us in a group outing to Taiping. Her mom was happy, thinking that she has finally came out of her reclusivity. We had fun and good chat and Denise even mixed around with everyone. Two weeks later tragedy struck.

I was told later by a suicide expert friend that the trip with us was her way of saying farewell.

Apparently there were signs of her mind turning dark, dark as in a bad movie evil controlled dark. Her teacher showed her mother an essay. A simple essay where student just continue from the opening sentence. In this essay the opening line was, "As I was walking home one night..." Her essay  went a totally different way that's unusual. She talked about her mother had an accident, landed in hospital and she visited her. She said she saw The Reaper, the forebearer of death standing by the corner waiting for the time to bring her mother home. "I talked to the Reaper and the Reaper invited me to join him and he told me death is good." Denise wrote.

That was in April 2014. After the funeral, I spoke with her mother and she told me that she was into reading books related vampire, spirit and occult. She loved to watch horror movies too.

What triggered me to search was when I heard a Christian commented that those who commited suicide will go to hell. I was disturbed and not angry at such a comment and in my mind, "Is it really true?" That's when I started my research.

I approached it carefully knowing that i am not the expert and suicide is an intricate subject.I adopted the medical, psychological, theological, philosophical and cultural context approach. Read a number of books on death and suicide and I discovered that it is not easy for us to commit suicide.

You and I are built with three failsafe devices to prevent us from commiting suicide.

The first fail safe prevention is that ' We are born with eternity in our hearts'. In short we are all born to seek eternity , to live longer, looks prettier and younger. Even the products in the market focus on helping individuals look young, feel young and be young again.

For one to commit suicide he/she must break this first failsafe.

In the book of Ecclesiastes 3:11 the wise king Solomon says, ".....he(God) has put eternity into man's heart....."

Even if one do not believe in God agrees that they wanted to live longer and will not just choose to die.

The second failsafe is that " We are born with moral law in hearts'. We actually knew what is right. We are born with a moral compass.

It does not matter where we are from, we all instinctively knew what is right and wrong. We somehow knew that killing ourselves is not right. We knew killing others is not right, we knew killing ourselves is not right, we knew that taking bribe is wrong. We somehow knew. In Jeremiah 31:33 states that God made a new covenant where he implanted his law into man's heart.

The final failsafe prevention is 'Pain'.

We all hate pain, we disliked the discomfort that pain gave us, yet in my research i understand this not from a medical stand point but from a philosophical one. Pain is a double edge sword, it is something we do not like but it is the failsafe device that kept us. We see fire , we move away from the heat. We are extra careful with knifes so that we do not cut ourselves accidentally. We have five senses to help us navigate through traffic jams.

Therefore for someone to actually decided to commit suicide he/she must suffer a momentary insanity. To break the three failsafe devices one has to be crazy for that moment to leap off a twenty storeys building.

The challenge for us that this momentary insanity crosses many people's mind daily. it has even crossed my mind sometimes when I struggle with my life working long hours, paying bills , school fees, supporting my late parents , kid decided not to study, wife angry with you for reasons sometimes you do not know. I had moments where i felt alone in this world, alone at work, alone at home. I had moments where i wonder what the 'bloody ' heck am I working so hard for when the world gave me nothing but troubles, worries, being scolded, being blamed. Even the state of the the country affairs and our bleak future especially when age is catching up with me and that the Government basically doing nothing constructive to provide for the aged. The pain that i sometimes get with my gout and the after exercise nagging pain. All these take a toll on me.

These had caused me to entertain the thought 'Death isn't so bad' idea.

I am not having such thoughts now. What I am saying is I don't think I am alone in this. Having such suicidal thoughts occasionally. Entertaining the idea of death is good.

Good thing is that I am generally a happy person, which helps and there are two powerful tools that helped me to snapped out of such thoughts.

The first tool is that I have a purpose in life, which is to help as many people as I can. I know that I am not here to live a life for myself but for others.

The other is my passion for comedy, through my comedy I transferred my worries and fear and anger onto the paper and then to the stage and look at worries, anger and fear with a new lense of humour.

If you had suicidal thoughts, take a breather, you are probably having a momentary insanity, which like fart shall pass. Just hold your breathe long enough.

May you find peace amidst your storm.

UNCLE: I DON'T WANT TO GO HOME.

Festivals in Malaysia are aplenty. Chinese New Year, Hari Raya, Deepavali, Christmas and the list goes on. These are also moments we like to go home to be with our family.

At the care centre we encouraged family members to bring their parents home, to see old friends perhaps even for the last time. Not being morbid here, just candid. For the elderly every meet  could be the last time one is seeing their relatives, children, friends, brothers and sisters. 

But many old folks just don't like to go home, they like to stay in the centre. I asked them why don't they want to go home. They gave me various reasons, like:

"I don't want to trouble my children to take care of me."

or

"I don't want to follow them to visit relatives, so troublesome."

or

"Too many people in the house."

The last one got me thinking and over time I analysed the reasons for, " Too many people in the house."

Here are some of the reasons why old people like to remain in our assisted living centre for CNY: In fact they don't want to meet any people or relatives because:

1. THEY MEET PEOPLE WHO ASK QUESTION THAT MAKE THEM FEEL STUPID

People who claim to be the relatives always asked the elderly folks "You remember me?" or "You recognise me or not?"

Of course he/she cannot remember you, you have gone from fat to ugly. I mean seriously they only see you once a year or less.

It is really painful for them and even embarassing  when they honestly cannot remember their relatives or loved ones. Please do not subject them to such torture.

2. THEY MEET PEOPLE WITH DEMENTIA

One question that makes the person who ask looks demented is, "Uncle/Aunty do you know who am I?"

Hello if you do not know who you are check your own IC la, don't ask an elderly confused uncle.
'Remember' is a swear word for an elderly. It falls under the category of expletives because the elderly do feel offended somewhat as they struggled to search their distorted internal drive.

3. THEY HAVE TO ANSWER A QUIZ QUESTION ABOUT THE RELATIONSHIP.

There are relatives who tells the elderly folks, "Hi uncle i am your second brother's wife's cousin who is married to aunty Ming next door who is now living in UK. And you use to buy me the five cents coconut sweets." And then you expect the old folk to remember your name and who you are.

4. THEY HAVE TO DEAL WITH THIS 20 TIMES A DAY FOR 3 DAYS OF CNY.

People think such quiz and questions are helpful for the old folks brain, no , it only confuse matter further. In fact the elderly feels embarrassed for forgetting something which, they think is so important.

Therefore, when you meet your elderly uncles and aunts and  if you see any elderly  in your family just give a big smile, a big hug, speak happily and tell your name and if he/she remembers great, if not move on.

Don't frustrate an old folk. 

PITIFUL FAMILY MEMBERS

Being in the elderly care industry for 20 years helps me to realise that the hardest people to work with are the family members, their spouses, children , relatives and so on.

There are many dynamics to their behaviours and the hassle some of them gave the care organisations and the staff.

As carers, we get blamed for injuries, bedsores, bruises, sickness and general decline of the elderlies health. We get accused quite often for being incompetent, being called stupid. Accused of stealing. Get scolding for occasional missing medication or wrong timing. Being scolded for giving the food which the family members decreed out of bound for their loved ones.

And you know what, it is ok with me and the carers because we knew one thing that the family members don't, even though they think they knew.

We know why the family members get anxious and why they behave the way they did.

There are many reasons:

1. They wanted us to do what they wanted to do. This is a case of expectations. Many family members have a mental image of what kind of care and how their loved ones are to be cared.

2. They want things to happen now. Which of course very often it does not happen that way, so they get frustrated.

3. Most are taught and educated with how problems should be solved, cause and effect. This problem this solution. But reality with elderly and care is not a straight line. This leads to frustration.

4. Their ego dented with the knowledge that with all their wealth, intelligence and knowledge they need to let a much lower qualified, lower salary individuals to care for their mother. Afterall in this society , wealth, big cars and house equals ability and success. And with all those success they cannot care for their parents.

These family members and children are the most pitiful and in need of compassion.

For the readers of this post please do not judge them but pray for them. They do live their parents or spouse.

For caregivers, please continue to love and uphold the family members, they need the care and love too.

The only way to reduce their anxieties is to be the best caregivers we can be . One who understand the elderlies, one who also understand the dynamics of family members.

May the peace of the good Lord be with us all.

UNDERSTAND THE BUSINESS OF HOME CARE, INDEPENDENT LIVING CENTRES, ASSISTED LIVING CENTRES, DEMENTIA CARE AND DAYCARE.

Somtime in January 2020 someone I knew came quietly with the intention to study and explore the possibility of opening an assisted living centre. I knew her purpose and i knew she came from a very renown private hospital. They have home care. And as usual because they have so many staff, money, resources and what not they are exploring.

But I can tell you that going into elderly care is a total different animal, one must understand ageing, they must understand what business it is and why it is not a business for the faint hearted. It is harder than a hospital in some ways.

Point blank is that home care structure and business is different from that of daycare. and day care is very different from assisted living centre and independent living centre is different from assisted living centre.

There are people who wants to build a 3 stage retirement village from independent to , dependent to high dependent. This tells me that they don't understand ageing in Malaysia. They learned from overseas experience which if Australia is a bacon and eggs culture, if japan it is a sushi and sake culture but in Malaysia we are capati, wan ton mee, nasi lemak culture. We are different.

There is not short cut to cut and paste any model into your business. I don't like to call age care a business because then the elderlies are just consumers and we are selling a product. And people go into all these high fly marketing and branding which in operational reality means nuts.

I like to start debunking the difference of each of the above care needs.

Home Care - almost 100% of people do not like to age in a centre, and home is the preferred choice. I strongly suggest that people stay at home, because they deteriorate slower. Because their home has the smell, feel, touch and familiarity that reminds us of who we are and where we are.

But home care can be expensive and sometimes the family members saw that the home care does very little, only 20% to 30% of their time are actually caring for the elderly. Ad you have a stranger in your house.

Assisted Living Centre - This can be high care or just assistance for those with mental, medical and physical needs. it is generally more economical than home care, but it has its limitation. The place is not familiar and they elderly lose control and ownership and the sense of belonging.

Independent Living - is well really not necessary a retirement village which i am against, for now. it could be anywhere, you don't need to pay a bomb. It could be just your own current house.

Daycare is a different business all together, the client are usually mobile who just need company for the day, very much like a children's day care, full of activities for 8 hours or so.

Dementia care- this is a totally different from all the above, you need to have trained and competent staff to manage the elderly and the right systems and SOPs to deal with situations like ramming their head against the wall, climbing the fence and what not.

The differences in all the above care models are:

1. Staff with right abilities

2. Target clients differs.

3. SOPs differs

4. Operational models differs.

5. Cost of investment and equipments differs.

Back to the opening story of a friend from a big corporation looking at investing into elderly care my advise for her was, "Your organisation needs a major mind shift" The reason being that big organisation are always out there to make the big bucks, their lingo is always let us corner the market. But elderly care is not something where we approach the usual corporate all guns blazing method. Elderly care is about the conditions of the hearts and not just the mind.

If this article has helped you in anyway, please share it.

PATIENCE, PATIENCE, PATIENCE

I never thought that God will use my son and my mother to teach me patience.( I talk about my mother in the next posting)

Patience is not a commodity nor aptitude that I possess in any quantity. I was impatient, rash and reactive. The kind of attributes not required in elderly care. I believe God in his humor put me in a situation that I had to learn patience.

When my son was born in 1997, I learned one thing from his birth and growth, that is to be patient for he will grow.  Let me tell his story and my journey.

My son was born prematurely, and nothing prepared me to deal with his kind of birth and his growth from baby to adulthood. No books, no manuals, no nothing. Only experienced anecdotes from relatives, parents and anybody who had a baby before. Even friends who were not married came to give us advise saying, “I heard from this friend of mine who had a similar situation, and this is what they did.”

I got it from my gynecologist, well, my wife’s gynecologist that my son will be born on 15 May 1997, estimated of course. I got it all worked out by working backwards from May 15 until my wife developed PIH, pregnancy induced hypertension. I was thinking how can this be, her blood pressure was always low, but it did happen and her BP shot all the way up to 200 over 140, if it that’s the speed of my Proton Wira 1.3  I will be happy, but it is not. Dr Sheila, the gynecologist wrote a letter to University Hospital for immediate operation. I was s worried because this situation was not in my perfect plan of how my son should exit from my wife, it should be on the date stated of 15 May 1997. In fact, I was so worried that I do not know what to worry because I have no clue what to worry. Still he came and on 28 March 1997, my son was born.

 When he was a few months old, the babysitter could just leave him in front of the tv and he will not crawl. He just doesn’t crawl. He does not do anything a so call normal baby does, at least those I knew from friends. When he was two years old my wife and I noticed that he could sit in front of a tv forever. Once we gave him his favourite toy. He sat and played with it but when the toy fell from his hands and went out of his reach by a couple of inches, he just will not go and fetch it, that is unusual. In my heart I thought finish lah( A Malaysian expression). Something must be wrong with him, but I chose to stay calm and prayed for the best. Anyway, that is the most I can do besides any medical testing and he seems to be normal.

By preschool all the teachers’ complaint that he was too quiet and does not speak in school. When we asked him who was his best friend, he does not know any except the same boy who grew up with him with the baby sitter. By standard four his results were not something to shout about and I told my wife, we better get ready money to send him vocational school. My late father in law who loved this grandson of his very much, was a teacher also gave up teaching him. Then in standard five his results picked up and he even got 4 As for UPSR. Now he would not stop talking.

I know now that I just need to be patient and be there to watch. For my son will grow and I am sure yours will too. No magic formula just be patient. Now he is young man University, but that’s not the end, in 2019, just a year before he completes his degree, he called and told me,” Dad, I want to stop studying.” I do not need to tell you how I felt, but I was prepared for that day in 2019, because I knew my son well. I also knew that not all are meant to be top notch academics. I console myself saying even Lim Goh Tong the founder of Genting does not have a degree and Bill Gates did not graduate. I told him it is okay; you have to decide for yourself.

Most important for me is that my son returns home safe and sound, which I am thankful to God.

So how does this relate to caring for aged? Well, my son is now being trained as an administrator and caregiver in the centre which I started for Harvest Christian Assembly in Klang, called D’Home. The person whom I mentored to manage the place and the nurse whom I have recruited to help is now mentoring and teaching my son.

What did I learn from this? I learned that all things that we do today has value in the future. What ever entrusted to us to do and if we do well will comes back to us in a positive way. 

So, whatever that is not right today with your family, friends and things around, it is only part of larger picture and endgame shall be revealed in good time. Stay Patient.

MY SON TODAY

KEVIN, MY WONDERFUL CARING FRIEND

On 25 March 2020 I had a long chat with an ex colleague from Reliance. A wonderful caring guy who was ever so helpful. Let just call him Kevin.

It started with a whatsapp message, “You free to chat?” I said yeah. Actually, with the lock down I was pretty relax and chill. He told me that he has this idea to start food truck and hire special people with Down Syndrome and train them to work and be self-supporting.  

I told him, that is a great idea, not the food truck or self-supporting part, but very important was that he saw a problem and then decided to step out to help. And that makes my heart glad. He wanted my thoughts on how to start. He told me how he can help by setting up the truck and getting his cycling ‘kakis’ to be part of it.

I told him that I don’t know much about down syndrome. The first thing is to recognize that care for different community takes on a different mind and skills set. In the care community there are several core groups which the welfare department had identified. They are women with issues, special needs, orang kurang upaya/disabled and elderly care. And in each category, they have sub categories.

For example, in special needs we can sub categorize them to autistic, down syndrome and spastic just to name a few. And in disabled you will have the physical disability like wheelchair bound and visually challenged. In women we have the abused women, single mother and unwanted pregnancy. In elderly care we have the medical care, dementia care and assisted living only. Now there are even more but very often centres cross served multiple sectors of care due to dire needs and lack of resources to serve all sectors individually.

I shared with Kevin that, very often caring is not just about passion, it is a calling and some are called to be very specific like me, in elderly care. Before we can help anyone in any sector, we want to serve in we must do the following 3 things.

First, we must understand the down syndrome and its varying spectrum. We must learn the behavior the conditions and understand it as if you are one of them.

Next, is that we must ask the most important question, “Do they the down syndrome needs help?” Most of us will answer yes they do need help. But ask this one more question, “Do you think the person with down syndrome knows he/she needs help or even wants help?”

 Finally start to understand them, go through them as a human being, ask simple questions like, “What makes them happy?”, “What makes them laugh?”, “What does he/she likes to eat?”, “What does he/she likes to do?” Learn to understand their expressions, each one will have different expressions expressing he same thing.

In any care community, there is a person under that skin, that look, that condition. There is that person that we need to know and understand. Perhaps then we will see ‘help’ very differently. We may not look at the special people as someone who need help. Perhaps through them we can see that we are the one who needed help more than them. Perhaps through these people we can truly see who we are. Through our reactions to the sufferings of others, truly then will we see ourselves. Perhaps these special people are the mirror to our soul, the empty void that our achievements can never bring. The deep dark hole that crave filling and fulfilling and even fulfilment.

Remember, before we can help others let see what help we need too.

To all you lovely people of bangsa Malaysia, who love and care for these people, may your life be the light and beacon of both their life and yours too.

And to my good friend Kevin may you be the light for others.

ONE LEGGED MR KONG TO WALK AGAIN

Went to visit the centre which, I have completed my mission. Brought my daughter there as she is still working there covering admin and hr. Had a few chats with my ex colleagues and then this Mr. Kong came down the lift by himself.

What so special about this 62 year old Mr Kong is that he is diabetic with both his kidneys gone and he needs dialysis 3 times a week. He came into our centre around end of November 2019 after he had his right leg amputated at Hospital Universiti Kebangsaan Malaysia. The amputation was just below his right knee.

When he first arrived, he was just like a lump of jelly. He kept falling off the bed, toilets and what not. This was due to the fact that he had not got used to the idea that he does not have a right leg anymore. Each time when he tried to walk, he will fall because he can’t put his right foot forward. Couple by the fact that he was in the hospital for a couple of weeks and plus his operations, he was left with very little muscle’s mass to support himself.

Because of his regular moving in and out for dialysis plus dinners with family, he fell a few times and hurt his right leg’s wound and resulted in further amputation until above his right knee.

The funny part about Mr. Kong is he always carry this hope that he will walk and even drive again. And in January, after his second amputation I told him that yes he can walk again and perhaps even drive but he must listen and work with us. He said yes and we laid out a plan for him.

I told him from my experience and based on his personality, mental health and out look he will probably recover by April and be fitted with a prosthetic leg by May. However, to be fitted with a prosthetic leg, one must have arms and leg muscles to support the prosthetic and not the other way around initially. So, I say you must do what the nurses and caregivers tell you to do. So, we started with building his arm muscles by getting him to push himself in his wheelchair, his family members hired a physiotherapist for him and couple with staff daily exercises he recovered his muscles very well. Today on 27 March 2020 my colleague gave me an update that Mr. Kong can now transfer himself from wheelchair to bed and vice versa. He can take himself to toilet and shower himself. In fact, he could stand by himself.

What an amazing transformation. Mr. Kong told me he is ready for his prosthetic. I told him I think so too. So once the Covid 19 lockdown is over, he can get a prosthetic leg fitted in May as expected.

I have seen many miraculous recoveries over the years, and I believe that all healings and recoveries are divine, be it through the wave of God’s hand or very often through the loving hands of the medical professionals, family members and caregivers. The most important is that we do not lose hope.

Here I thank the medical professionals, Tim the Physiotherapist and my team of caregivers colleague for doing such a wonderful job.

May this story brings encouragement to anyone who reads it.

THE CAREGIVER'S OATH

Over the course of me developing training programmes for carers and operators i was always intrigued with the Doctors Hypocritical oath and the nurses' Nightingale oath. So i starting searching for a care givers oath and i found it. except for the first oath, all the rest i took it from a carer's website but i have modified it a little to suit the elderly care industry.

THE  CAREGIVER’S OATH

1) I will care for each elderly person as my parent and their children become my brothers and sisters and we are one big extended family.

2) I understand that I can’t care for anyone else if I don’t also care for myself. I will keep an image in my mind of putting the oxygen mask on myself first.

3) I will remember that the only person I can change is myself. I cannot change the person under my care who is ill, nor their family members.

4) I will find opportunities to laugh, daily. These might come in movies, jokes, television, or with friends who can see the humor in my situation and remind me to do the same.

5) I will get away from my caregiving duties on a regular basis, even if it is just to walk around the block. But I will also find ways to have lunch with a friend, go to a movie, window shop, breathe in fresh air, watch the sunset, or have an ice cream.

6) I will visit a support group, either online (at caregiver.org) or in person in my community, so that I know that I am not alone. If a support group isn’t right for me, I will find a friend to talk to, call my family consultant, or attend a workshop.

7) I will learn as much as I can about the person under my care’s illness so I can better care for him or her with understanding. I will learn techniques that will make caregiving easier for both of us.
8) I will say “yes” when people offer to help from colleagues, other residents and family members. When there are not offers, I will ask for help, even though it might be hard to do so.

9) I will use community resources—such as college , NGOs, government and elderly support groups and volunteer —to help make my caregiving duties easier.

10) I will find something I really like to do and make sure I find time to do it on a regular basis. Just because I am a caregiver doesn’t mean I have to give up everything that is meaningful to me. I will read, knit, garden, scrapbook, cook or any hobbies for a designated period of time every week.
11) I will remember that I am loved and appreciated, even when the person I am caring for can’t tell me that.

12) I will honor the nurturing, responsibility, caring, and support that I provide to those under my care as a gift I give.

MISSION ACCOMPLISHED

On 1 April 2019 I was appointed home director of The Mansion, Jalan Gasing. The conversation with the CEO was clear and that is  to achieve 35 residents by end June 2019 or else I go, fair. At the time of appointment, The Mansion has 28 residents, so 7 was not a tall order.

By 1 July, I achieved full house with 44 residents at an average of RM5.5k per residents. The full house status was maintained till today March 2020. 

Most important of all I promised the Management that within 6 months I will build a team that can run without me. That's what I do I duplicate myself.

That too is accomplished.

Then when The Mansion Sri Aman started In October, I went over to be part of the set up team. I brought along two staff whom I have hired  groomed to supervise. 

Within the first month, October, we had 4 residents which immediately made us operationally sustainable.

We were operationally sustainable from October till we hit full house of 23 residents in February 2020, slightly less than 5 months. And oh at a fee of RM6, 500 per residents

Likewise as I pen this end of contract message I am sure both the team that I had groomed can manage The Mansion effectively and efficiently.

Of course, the pandemic is a different ball game all together.

Effectively on 17 March I am to let the management take back both centres. This is normal to ensure smooth transition.

So while the pandemonium is going around I was rewarded  my full final fee, 14 days transitional days off and no worries of this Covid Lockdown issues.

My success at the Mansion is definitely not about me alone but about the team and people I worked with. Yes I am good at building teams that last, but it  depends on the materials and people I got. All my success I give glory to God who took me through this and many other journeys over the years.

To the team I built and come to love as friends and family, may you grow and prosper in all you do.

To the management, thank you for the opportunity to make something good, great.

Till we meet again.

Muntoh

Former Home Director of The Mansion

STOP JUDGING, STOP CONDEMNING

I read with amusement and sadness many comments from the netizens condemning those who travelled back to their kampung inspite of the current restricted movement exercise. There are people posting pasar pagi selling things and people still go there inspite of council officer giving warning.

Let's break it down here. many who migrate back home the last few days did it not because it is a holiday, well perhaps a little break for them. The reality is most workers from others states who worked in KL live in small poky flats or only one small room and some even share it with friends. With this lock down and no work, no entertainment, and many things that they cannot do means they will be lock in a small poky room smelling their own fart.

Most of the rented areas that they can afford are dirty, traffic congested and smelly.

They cannot even go to the park in Kuala Lumpur, so sad. I would have thought that open air and sunlight is a good prevention idea.

For those who had condemned and made fun of these groups going home, think twice most of them are not as lucky and blessed like of of us living here. We are commenting in the comfort of our home and air con. Going home means more space for them. Yes there is a risk of transmission, but staying back also face a risk of depression.

My nephew is staying in a rented room of only 6ft x 6ft, if he wasn't busy at work that's what he live in.

Before we call them stupid, ignorant and bodoh, please lah Malaysians show some compassion.

What about those opening for business, opening their nasi lemak stalls and what not. do not many of them do not have a credit card, or sufficient reserves to last two weeks. They need food, I hope that is not too much to ask. So they need to make a choice between penniless and coronavirus. They are stuck with Hobson's choice. Don't do business, die, do business may die. You tell me what would you choose for them.

Looking at myself, at least I have wifi, a comfortable 1500sf terrace house with two airconed rooms. there are many who are not living so comfortably.

Therefore, before we comment and condemn, go a layer deeper.

Shallow thinking is seeping through fear of coronavirus or that virus. Yes the virus can be deadly, so is hunger and no money for medical bill.

Maybe this group is ignorant, but aren't we all at many times and instances.

The fear is not the virus but DEATH, that's what this is about because it can affect comfortable people like you and I, rich and affluent. The rich can actually die too, all is fair in the death and taxes as the saying goes.

What if we die, but hey as an insurance friend of mine once said , there are two ways we die, failure of organs or accident.

So can we between life now and death then spare a moment to say a kind word like, yes have a safe journey home. Pray for their safety. Wish time joy and beautiful moments with their old parents and old friends. See you in 14 days. May the peace of God/Allah/Buddha and what not be with you.

My Malaysia now do not need condemnation and judgements, we need love, kind words, caring thoughts and positive action.

Peace.